Table of Contents

EMPLOYEE HANDBOOK for

Non Medical Home Care

Table of Contents

Welcome
Purpose of Handbook
Agency Overview
History
Location and Contact Information
Governing Body
Organizational Structure
Leadership Team
Communications
Agency Aims and Objectives
Mission Statement
Vision
Values
Commitment
Equal Opportunity
Anti-Discrimination
Harassment
Cultural Diversity
Disabilities
Employment Eligibility
Legal Requirements
Employment of Relatives
Employment of Minors
Employment Process
Unsolicited Employment Applications
Post Position
Screen Applicants
Create Short-List
Conduct Personal Interview
Select New Employee
Make Conditional Offer-of-Employment
Conduct Background Checks
Evaluate Competency
Obtain Additional Information
Determine Immunizations and Testing Requirements
Issue Written Offer-of-Employment
Accept Offer-of-Employment & Complete Paper Work
Notify Unsuccessful Candidates
Background Checks
Licensure, Certification and Registration
Renewal of Licensure, Certification and Registration
CPR and First Aid
Criminal Convictions
Other Conditions of Employment
Per Diem Status
Compliance
Confidentiality/Non Disclosure of Information
HIPPA Privacy Rule
Conflict of Interest
Absence of Communicable Diseases
Immunizations
Employee Immunization Responsibilities
Personal Information
Employee Personnel Files
Employee Medical Files
Classification of Workers
Full-time Employee
Part-time Employee
Full-time Salaried Employee
Part-time Salaried Employee
Temporary Employee
Casual Employee
Shift Employee
Per Visit Employee
Probationary Employee
Independent Contractor
Exempt Employee
Non Exempt Employee
Volunteer
Standard Work Week
Agency Office Hours
Client Services Hours
Weekend Work Hours
Shift Work Hours
Work Assignments
Work Assignments in the Office
Work Assignments in Clients’ Homes
Employee Work Assignment Responsibilities
When Unable to Make Work Assignment
Human Resources Issues
Job Descriptions
Employee Skills
Employee Qualifications
Routine Competency Evaluations
Performance Appraisals
The Appraisal Process
Performance Issues
Disciplinary Action
Termination
Voluntary Termination or Resignation
Retirement
Layoff
Involuntary Termination or Dismissal
Staff Development
Orientation
Probation
Training
Seniority
Promotion
Complaints or Grievances
Working Hours for Pay and Benefit Purposes
Working Hours
On-Call Hours
Payroll Procedures
Pay Period
Rounding Off Hours
Time Sheets
Payroll Deductions
Employee Compensation and Benefits
Regular Compensation
Over-Time Compensation
Statutory Holidays
Assignment of Wages
Eligibility for Benefits
Dental and Health Insurance
Continuing Health Coverage (COBRA)
Individual Retirement Arrangement (IRA)
Temporary Disability Insurance
Paid Days Off
Conditions for Paid Days Off
Employee Perks
Referral Bonus
Profit Sharing Plan
Stock Options
Personal Leave of Absence
Family and Medical Leave (FMLA)
Bereavement Leave
Jury Duty
Military Leave
Performance Standards
Work Ethics and Standards of Conduct
Punctuality & Attendance
Dress Code
Identification Badge
Phone Calls & Texting
Secondary Employment
Privately Servicing Agency Clients
Drug, Alcohol & Illegal Substance Abuse
Gifts, Gratuities & Business Courtesies
Solicitation & Distribution
General Policies and Guidelines
Red Flag Compliance
Vehicle Usage
Agency Vehicle Usage
Personal Vehicle Usage for Client Service
Transportation Waiver
Client Health Insurance Within Transporting Vehicle
Transporting Clients in Employee Vehicles
Transporting Clients in Private Vehicles Provided by Clients
Compensation for Private Vehicle Usage
Media Inquiries
Breast-feeding
Employee Personal Property
Agency Property
Automation Systems
Personal Usage of Automation Systems
Social Media
Securing Electronic Devices and Confidential Data
Purchases and Expenditures
Health and Safety
Safety in the Home Environment
Emergency Preparedness
Violence
Environmental Disasters and Emergencies
Inclement Weather and Hazardous Community Conditions
Food Safety
Health Issues
Medical Attention
Workers’ Compensation
Reporting Incidents
Abuse of a Client
Death of a Client
Infection Control
Infectious/Communicable Diseases in the Community
Employees with Infectious/Communicable Diseases
Clients With Infectious/Communicable Diseases
Blood-borne Diseases
Exposure Plan for Blood-borne Diseases
Personal Protective Equipment (PPE)
Sharp Objects
Handbook Revisions
Acknowledgment of Handbook